PRIVACY POLICY

FRAIVOLTI - MARCO BADAN (hereinafter, the "Data Controller") Registered Office: San Polo, Calle dei Volti, 2837, 30125 Venice (Italy) Email: info@fraivolti.it Website: https://www.fraivolti.it


Last Updated Date: November 03, 2025 Effective Date: November 03, 2025


1. Subject Matter and Data Controller

This Privacy Policy describes the methods of collection, use, and disclosure of your personal data (hereinafter, the "Data") when you use the website https://www.fraivolti.it (the "Service"). The Data Controller of your Data is MARCO BADAN.


2. Data Collected and Purposes of Processing

The Controller collects and processes the following Data for the specific purposes indicated below.

A. Contact Data (Name, Email, Phone)

  • Purpose: Management of requests submitted through the website's contact form.
  • Legal Basis: Performance of pre-contractual measures adopted upon the request of the data subject.
  • Retention Period: Until the purpose is exhausted or for a maximum of 12 months from the last communication.

B. Booking Data (Name, Email, Stay Details)

  • Purpose: Management and fulfillment of the booking contract and provision of the requested services (e.g., confirmation of reservation).
  • Legal Basis: Performance of a contract to which you are a party.
  • Retention Period: For the entire duration of the contractual relationship and, subsequently, for the time required by legal obligations.

C. Navigation Data (IP Address, Site Activity)

  • Purpose: Analysis of website traffic (via Google Analytics), improvement of user experience, and technical monitoring (including location via Google Maps).
  • Legal Basis: Legitimate interest of the Controller or Consent (for non-essential analytical cookies, as specified in the Cookie Policy).
  • Retention Period: For the time established by the third-party service providers (e.g., Google Analytics).

D. Accounting and Tax Data

  • Purpose: Fulfillment of legal, accounting, and tax obligations arising from the contractual relationship (e.g., issuing invoices).
  • Legal Basis: Compliance with a legal obligation (Art. 6, para. 1, letter c of the GDPR).
  • Retention Period: 10 years from the end of the financial year, as required by Italian law.


3. Processing Methods and Retention Periods

We will retain your Data for the periods indicated above and, in any case, for the time strictly necessary to achieve the purposes for which they were collected.

  • Data necessary for compliance with legal obligations (e.g., tax documentation) will be retained for 10 years as required by Italian law (Art. 2220 Italian Civil Code).
  • Non-anonymous navigation data will be retained according to the terms defined by the third-party service (e.g., Google Analytics).


4. Data Sharing (Recipients)

Your Data may be shared with the following categories of recipients (Third Parties):

  • Third-Party Payment Service Providers: For the management of financial transactions (payments/refunds), we rely on external services such as PayPal and Stripe. These parties operate as Autonomous Controllers or Data Processors, depending on the case. The Data Controller does not process or retain your full credit card data.
  • Analysis and Mapping Tools: Google LLC, for the use of Google Analytics (traffic analysis) and Google Maps (location display). In these cases, data may be transferred outside the European Union (EU).
  • Consultants and Accountants: For the fulfillment of legal, accounting, and tax obligations.
  • Public Authorities: When required by legal obligations or to defend a right in court.


5. Data Subject Rights (Your Rights)

Under the GDPR, you have the right to:

  1. Access: Obtain confirmation as to whether or not your Data is being processed and access it.
  2. Rectification: Obtain the correction of your inaccurate Data.
  3. Erasure (Right to be Forgotten): Obtain the erasure of your Data if it is no longer necessary.
  4. Restriction: Obtain the restriction of processing.
  5. Portability: Receive your Data in a structured, commonly used, and machine-readable format.
  6. Objection: Object to processing based on the Controller's legitimate interest.
  7. Withdrawal of Consent: Withdraw consent at any time (where processing is based on consent).

To exercise your rights, you can contact the Data Controller by writing to the email address: info@fraivolti.it. We will respond to your request in accordance with applicable law.


6. Complaints

If you believe that the processing of your Data violates the GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali, Piazza Venezia, 11 - 00187 Roma).


7. Reference to the Cookie Policy

For detailed information on the use of cookies, tracking technologies, and your choices regarding consent, please refer to our specific Cookie Policy.


COOKIE POLICY

FRAIVOLTI - MARCO BADAN Registered Office: San Polo, Calle dei Volti, 2837, 30125 Venice (Italy) Email: info@fraivolti.it Website: https://www.fraivolti.it

Last Updated Date: November 03, 2025 Effective Date: November 03, 2025


1. What are Cookies?

Cookies are small text files that are sent to your device (computer, tablet, smartphone) when you visit a website. They are stored in your device's browser directory and are used to remember your preferences, tailor content, and provide site functionality.

Cookies can be:

  • Persistent: Remain on your device until they expire or you delete them.
  • Session: Are deleted as soon as you close your browser.
  • First-party: Set directly by the website you are visiting (i.e., by FRAIVOLTI MARCO BADAN).
  • Third-party: Set by a domain other than the one you are visiting (e.g., Google, PayPal).


2. Types of Cookies Used

This website uses the following categories of cookies:

A. Technical Cookies (Always Active)

These cookies are strictly necessary for the basic functioning and efficiency of the website and do not require your explicit consent. They allow you to navigate the site, access restricted areas, and manage essential site features.

  • Examples: Cookies related to language selection, user authentication, or saving your cookie preferences (the cookie that records your consent choice).
  • Legal Basis: Legitimate interest of the Data Controller to ensure the technical functioning of the site.

B. Third-Party Analytical Cookies (Require Consent)

These cookies are used to collect information on how visitors use the website (e.g., most visited pages, time spent on the site). They help us understand and improve the performance of our Service.

  • Service Used: Google Analytics
  • Purpose: Collection of statistical data (anonymized IP address, device type, visited pages) to analyze traffic and site usage.
  • Note: These cookies are used only with your prior and specific consent obtained via the cookie banner. They must be blocked before you provide consent.

C. Third-Party Profiling and Functionality Cookies (Require Consent)

These cookies are used to integrate features provided by third parties and enhance your experience.

  • Service Used: Google Maps
  • Purpose: Displaying location maps on the website.
  • Note: The integration of Google Maps can install cookies that track your location or browsing data. These cookies must be blocked before you provide consent.
  • Service Used: Payment Providers (Stripe/PayPal)
  • Purpose: Necessary to process and secure online payments. While the actual transaction occurs on their platforms, their widgets or buttons may set functional or analytical cookies.
  • Note: These cookies are generally loaded only when you click on the payment button, but they should be categorized for transparency.


3. Management of Consent

In compliance with European and Italian regulations (GDPR and Guidelines of the Italian Data Protection Authority), cookies that are not strictly necessary (Analytical and Profiling cookies, including Google Analytics and Google Maps) are loaded and activated only after you have given your express consent through the dedicated banner.

You have the right to accept, reject, or customize your cookie choices at any time.

  • To change your consent preferences: You can click on the dedicated button/link generally available in the footer of the website or within the Cookie Policy itself.


4. How to Disable Cookies Directly in Your Browser

You can block or delete cookies through your browser settings. Be aware that disabling technical cookies may affect the correct functioning of the site.

  • Chrome: Settings → Privacy and security → Third-party cookies.
  • Firefox: Options → Privacy & Security → Cookies and Site Data.
  • Safari: Preferences → Privacy → Manage Website Data.
  • Edge: Settings → Privacy, search, and services → Tracking prevention.


5. Links to Other Policies

For full details on the processing of your personal data, including your rights, please refer to our Privacy Policy.